Confrontation

You Can’t Do It That Way!

women staring at each other

I found myself in a new leadership position. The ball was rolling downhill—rapidly—and I was trying to catch up! I had a good idea and posed it to my secretary, who responded, “You can’t do it that way!” Well, her statement raised a red flag as I sought a solution to a problem with an upcoming major event. Was this the time to confront her? Should I not say anything and let her attitude go? If I decided to confront her, how should I do it?

Confrontation can impact our effectiveness as leaders, so let’s look at some truths and myths regarding this sensitive topic.

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